All Returns Must Be Authorized: Call 1-800-269-9660
Notification of intent to return or exchange must be made within 14 days of receipt of product(s).  Notification of damaged goods must likewise be made within 14 days of receipt of product(s) for exchange only.  Shipping charges are non-refundable.  Return shipping costs are the responsibility of the buyer.  Refunds, less original shipping cost when applicable, will be issued upon receipt of returned product.  No refunds will be given on products less than half full.

Disclaimer:

Our product has a limited shelf life and we cannot guarantee the freshness of any product purchased through a third-party seller (such as Amazon, EBAY, etc.)  We will not refund or exchange any product not purchased directly through our website or from an authorized Fake Bake distributor or salon.